At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven't stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We're always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.

Manager, Technical Operations (Communications)

Job Function: Provides oversight to field communication technician employees in safely installing, maintaining, and repairing PGE's communication systems.

Key Job Information: Manages professional associates and/or supervisors. Is accountable for the performance and results of a team. Adapts departmental plans and priorities to address resource and operational challenges. Decisions are guided by policies, resources, and business plan. Receives moderate guidance from manager. Provides subject matter guidance to associates, colleagues and/or customers.

Key Responsibilities

• Staff Management - Manages a team of professional and/or technical staff responsible for construction, maintenance, inspection, analysis, troubleshooting and investigation of PGE's control, protection, automation, or telecommunication systems. Provides technical management for the team, ensuring that objectives are met, and all relevant standards/procedures are followed. Ensures that operational problems are identified and resolved. Ensures that operational procedures and working practices are current and fit for the purpose.
• Program Management - Contributes to execution of PGE power delivery and corporate capital investment plans, as well as integrated grid strategies. Adapts departmental plans to address business and operational challenges, including business, production and/or organizational priorities. Assists with annual operations and maintenance plans, policies, goals, and objectives of the team. Implements procedures and standards that support the corporate strategic direction and follow the industry best practices. Assesses and implements new technology, particularly in support of the integrated grid.
• Compliance and Safety - Ensures compliance with procedures and functional criteria for complex control, protection, and automation schemes. Ensures the use of safe working practices.
• Internal/External Collaboration - Partners effectively with other Operational Technology leaders to develop and refine PGE's Construction Quality Assurance and Operations and Maintenance programs. Serves as a liaison between technicians, engineering, IT, and internal/external customers to ensure a high level of satisfaction, safety, and respect. Partners with Labor Relations and IBEW to develop a sustainable talent pipeline for technicians. Contributes to achieving community support of and respect for the company.
• Financial Management - Monitors and manages expenditures, ensuring that all financial targets are met, and examines any areas where budgets/expenditures vary from plan. Assists with the definition and operation of effective financial controls and decision making.
• Resourcing - Oversees resourcing decisions and planning for team. Partners effectively with HR in the definition of jobs, recruitment, evaluation, and selection processes.
• Professional Development - Reviews organizational development needs and training strategies to determine required learning and development outcomes for the team. Provides guidance in the creation of development plans. Monitors ongoing progress and provides coaching and mentoring and provides feedback. Completes annual performance management reviews.
  

Education/Experience

• Requires a bachelor's degree in electrical engineering, computer science or other related field or equivalent applicable union technical experience.
• Prefer eight or more years in the utility industry with five years in a related technology field, including management/supervisory or other leadership experience.
• Requires valid driver's license and a history of safe driving practices.
• Prefer experience with utility communication systems
  

Knowledge, Skills, Abilities

Functional Competencies

• Advanced knowledge of relevant equipment, computer systems and applications, policies, procedures, and strategies to promote effective and secure operations.
• Intermediate knowledge of engineering and economic principles relating to utility distribution systems.
• Advanced knowledge of rules and regulations and applicable codes pertaining to the design and operation of a power supply or communication system.
• Advanced knowledge of the National Electric Safety Code (NESC).
• Working knowledge of Oregon OSHA rules.
• Working knowledge of the union agreement and labor laws.
• Working knowledge of operations planning and budgeting.
• Working knowledge of PGE's transmission, distribution, and generation systems.
• Working knowledge of Oregon OSHA rules.
• Working knowledge of the union agreement and labor laws.
• Working knowledge of operations planning and budgeting.
• Basic knowledge of database and work management systems.

General Competencies

• Advanced analytical skills.
• Advanced business acumen.
• Advanced decision-making skills.
• Advanced interpersonal skills.
• Advanced organization and prioritization skills.
• Advanced problem-solving skills.

• Advanced project Working knowledge of NERC, OPUC and FCC requirements for construction and maintenance work as they relate to distribution, substation, or communication systems.
• Intermediate knowledge of theory and practice of power quality, control, protection, automation, or telecommunication concepts.
• Working knowledge of PGE's transmission, distribution, and generation systems.
• Advanced knowledge of the National Electric Safety Code (NESC).
• Working knowledge of Oregon OSHA rules.
• Working knowledge of the union agreement and labor laws.
• Working knowledge of operations planning and budgeting.
• Basic knowledge of database and work management systems.

General Competencies

• Advanced analytical skills.
• Advanced business acumen.
• Advanced decision-making skills.
• Advanced interpersonal skills.
• Advanced organization and prioritization skills.
• Advanced problem-solving skills.
• Advanced project management skills.
• Advanced written and oral communication skills.
  

Leader Practices:

Drives Results

Plans and Aligns

Decision Quality

Drives Engagement Courage

Physical and Cognitive Demands

Cognitive Level Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts, and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).

• Ability to adhere to set response times, deadlines, and time-sensitive tasks.
• Ability to follow accuracy standards.
• Ability to follow through on decision-making tasks.
• Ability to interact effectively and collaboratively within a team environment.
• Ability to communicate and problem solve when under stress.
• Ability to respond and adapt to frequent change.
• Ability to accept and demonstrate self-awareness when provided constructive feedback.
• Ability to discern feedback and acknowledge ownership of areas of improvement.
• Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks.
• Ability to successfully collaborate with peers, managers, and others within the organization. Demonstrates sound memory.
• Ability to process new information to be applied consistently to work tasks.
  

Schedule/Attendance

• Ability to work long hours.
• Ability to work a variable schedule.
• Ability to report to work and perform work during periods of severe inclement weather.
• Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance.
• Ability to work shift schedule.
• Ability to work on-call schedule.

Physical Capabilities

• Driving/travel/commute: Daily within service territory - Frequently (at least once a week or more)
• Computer use (use computer regularly for entire work shift)
• Lifting/pushing/pulling: Up to 10lbs.
• Carrying: Up to 10lbs.
• Unstable surfaces requiring balance (i.e., moving equipment, boats):
  • Walking distances and surfaces (long distances and over rough, uneven or rocky surfaces)
  • Stairs (over 10steps)

Environment- Indoor/Outdoor:

• Office
• Plant
• Field

Compensation Range:

Actual total compensation, including a performance based incentive bonus, is commensurate with experience, skills, qualifications, education, training, and internal equity. While we anticipate the selected candidate for this position will fall towards the middle or entry point of the compensation range, the decision will be made on a case-by-case basis.

PGE believes in rewarding dedicated performance. We provide a total rewards package that is designed to reward your contributions to the company, and, at the same time, support your well-being and professional development, both now and into the future. To find out more, click here.

Join us today and power your potential!

Assisting with storms or other Company emergencies is a part of all positions at Portland General Electric.

PGE is committed to diversity and inclusion in the workplace and is an equal opportunity employer. PGE will not discriminate against any employee or applicant for employment based on race, color, national origin, gender, gender identity, sexual orientation, age, religion, disability, protected veteran status, or other characteristics protected by law.

PGE does not discriminate on the basis of disability. We recognize individuals have a variety of abilities to offer and we believe there is much to value and celebrate by incorporating different abilities into the work we do. One very important way we live this out is in our application and interview process. We work hard to support individuals who may need an accommodation to fully participate in these processes. If you feel you may need an accommodation, or would like to request one, please notify the Talent Acquisition Specialist (Recruiter) associated with the job posting. You may also make this request by contacting talentacquisition@pgn.comor by calling 503-464-7250. The Recruiter will provide information and next steps for the accommodation process. Our Diversity, Equity & Inclusion (DEI) team is also available for support. You can contact them at dei@pgn.com.

To be considered for this position, please complete the following employment application by the posting close date. Posting closes at midnight (Pacific Time) on the closing date below. If no date is listed, job is open until filled.