Responsibilities

• Perform all maintenance and cleaning tasks noted on checklists and as directed by the facility manager/supervisor to ensure that all dirt, dust, litter and debris is removed from all areas of the facility using brooms, mops, brushes and other hand tools.
• Make multiple rounds daily to pick up and discard trash and debris. 
• Empty all trash receptacles inside and out, including offices. 
• Note and report burned out light bulbs and any malfunctions of equipment.  
• Clean all spills. 
• Submit requests for repairs or maintenance. 
• Follow Occupational Safety and Health Administration (OSHA) rules and regulations.
• Clean all Restrooms.
• Keep an inventory of janitorial supplies. 
• Maintain a daily janitorial service sheet. 
• Operate commercial cleaning equipment, as applicable for the job. 
• Shovel and clean, snow from the entrance or exit ramps and in areas designated by the Facility Manager using shovels and other cleaning equipment.  
• Report any unknown, observed or suspected violations of company policy, safety hazards or any unusual occurrence to the Facility Manager in a timely manner.
• Practice the Three Keys to Customer Satisfaction including the Five Customer Service Behaviors to ensure successful customer interactions.
• Assist customers within the facility or as directed by the Facility Manager/Supervisor.
• Resolve customer complaints independently or with the aid of a supervisor.
• Be familiar with all aspects of the operation and cover other duties and etc. on an as needed basis.
• Maintain a neat and clean appearance and arrive and remain complete uniform before and during scheduled shifts.
• Perform other duties as assigned.