The Customer Success Manager will support the Master Library products that are part of the Follett School Solutions product portfolio and is responsible for ensuring strong partnerships with key Follett School Solutions customers across United States, Canada, UK and wider Northern Hemisphere including building strong relationships with key stakeholders at the account resu

Patient Services Specialist Work Schedule Monday Friday / Days (full time) The Patient Relations Representative (PRR) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Providence caregivers are not simply valued they're i

One Revenue Cycle (ORC) is the name adopted to reflect the Providence employees who work throughout Providence Health & Services (PH&S) in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska to California. ORC's objective is to ensure our core strategy, One Ministry Committed to Excellence, is delivered along with th

Providence is calling a Claims Appeals Representative who will work remotely within our footprint states, AK, CA, OR, WA, TX, NM, or MT. The Claims Appeal Representative position is responsible for day to day review, coordination and management of technical denials requiring background and understanding from a provider operational and payer logistical perspective. Works c

Receive and log incoming project applications and send acknowledgements to customers and contractors. Learn technical details and requirements on incentive applications. Determine eligibility for program participation. Communicate eligibility determinations and program offerings via phone and/or email to customers. Update and maintain accurate data via CRM systems, to inc

Assist customers via telephone and email by answering order status questions, resolving problems and/or issues relating to job orders, tracking jobs, and finding information for Rx's in process. ESSENTIAL DUTIES AND RESPONSIBILITIES Primary Duties Answer incoming calls from customers in a professional manner. Receive new orders, input Rx order correctly into DVI. Address

We are actively seeking candidates who are adaptable and flexible, patient centric, exceptional communicators, detail oriented and team players. In this role, typical responsibilities include the following Greet new and existing patients as they arrive, register new patients and provide information about what to expect during their visit Schedule patient appointments in p

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for assisting guests at all times, answering phones, and checking in and checking guests out in accordance with company guidelines and procedures. The GSR also is responsible for completin

Create engaging experiences for customers by sharing expertise on enhancing your home Provide daily support to the management team by performing opening and closing routines, register functions and back office procedures Provide supervision to ensure store is meeting financial goals and associates are providing World Class service to our guests Ensure store meets visual,

The primary role of this position is Customer Service Representative. This individual must possess solid written and verbal communication skills, understand and disseminate product information, be able to function in a fast paced environment and have a genuine commitment to helping others. This position requires extensive hands on collaboration with our Marketing, Product

Supervise personnel, which typically includes recommendations for hiring, termination, performance evaluation, training, work allocation, and problem resolution. Manage daily administrative operations including establishing work priorities; assist in resolving problems related to the day to day operations of the unit. Review, reconcile, and evaluate monthly ledgers, budge

Work in conjunction with other departments to resolve customer disputes & demonstrate ability to become proficient in the use of proprietary operational systems. Interview customers and record information into computer for customer service, talk with customers by phone and in person, receive orders for installation, discontinuance, or change in service. Fill out contract

Eagerly greets walk in and phone customers, and listens to understand their needs and challenges. Treats customers as business partners , by recommending product solutions, upsell options, and complimentary items designed to make their jobs easier and more profitable. Collaborates with team members and utilizes all company resources to sell Horizon's value and give custom

Duties WHAT IS THE TAS TAXPAYER ADVOCATE SERVICE DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas Taxpayer Advocate Service (TAS) Deputy Executive Director Case Advocacy (DEDCA) The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you

The Service Director II will oversee specific geographic area and work with clients to help facilitate business needs and requests for their customer base. This position will recruit and hire prospective employees, manage field personnel, meet financial and sales targets, negotiate contracts, and establish and meet productivity metrics. Essential Duties & Responsibilities